TheSailorMoonShop

Buyer Protection

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by us.
  • Product is damaged. If possible, please reject the parcel from the courier and get in touch with us. If the parcel has been delivered without you being present, please contact us within 24 hours with damaged product pictures.
  • The item you received was not as described.

If you have any questions don’t hesitate to contact us.

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