We want you to be happy with your purchase, which is why we accept returns.
Below mentions are returns criteria:
- Return Due To Change Of Mind – thesailormoonshop.com will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
- Damaged Product – If you find a product is damaged, if possible, please reject the parcel from the courier and get in touch with us. If the parcel has been delivered without you being present, please contact us within 24 hours with damaged product pictures.